Your business communication and operations, on one platform
Manage everything from cloud PBX and WhatsApp to support tickets and server infrastructure with one provider. No more missed calls, unanswered messages or lost requests.
- Hardware-free cloud PBX: IVR, queues, call recording, mobile & desktop apps
- WhatsApp, Instagram and phone on the same team screen
- Measurable tickets, SLAs and maintenance with HelpLine
- Local data centers, KVKK/GDPR-ready infrastructure
Free demo · 14-day pilot option · Local support
POST /api/v1/webhooks "call.answered" → "crm.update"
Everything you need, connected
Use our products individually or together. Together, calls, messages, tickets and customer data meet in one place.
Cloud PBX
An enterprise phone system without hardware, cabling or maintenance. IVR, smart queues, call recording, reports and mobile/desktop softphones.
Explore cloud PBXWhatsApp & Omnichannel
WhatsApp Business API and Instagram messages in a shared team inbox. No-code chatbot, bulk campaigns, appointment and order flows.
WhatsApp solutionsHelpLine Help Desk
Tickets, SLAs, assignment, scheduled maintenance and maintenance agreements in one panel. Requests from email and WhatsApp become tickets automatically.
Explore HelpLineServer Rental & Hosting
NVMe virtual servers, physical server colocation, Veeam backup, firewall and VPN in Istanbul and Ankara data centers.
Server servicesSoftware Development
Web apps, iOS/Android mobile apps, APIs and integrations. Custom software built by the team that develops our own products.
Software servicesAI Assistant
Call transcripts and summaries, automatic WhatsApp replies and booking, smart routing. Let your team focus on what matters.
AI featuresEnterprise scale, enterprise speed
A horizontally scalable multi-tenant architecture built on OpenSIPS, Asterisk and RTPengine.
One provider, end-to-end ownership
Instead of buying your PBX, WhatsApp line, help desk and servers from different vendors, get them all — connected — from one team.
KVKK/GDPR-ready & secure
Local data centers, encrypted transport (TLS/SRTP), role-based access, number masking and tamper-proof audit logs.
Fast onboarding
Standard setup in no time. IP phones via QR/auto-provisioning, apps connect in one click.
Open API & integrations
REST API and webhooks connect to your CRM, ERP, e-commerce and accounting systems; call and message data flows into your tools.
AI built in
Speech-to-text, call summaries, smart WhatsApp replies — without buying another product.
Measurable results
Missed calls, first response time, SLA and campaign conversion on live dashboards.
Local support
We connect you to the team that builds the system — not a generic call center.
Zero-downtime migration in three steps
Free demo
A 30-minute live demo tailored to your business. We clarify your needs together.
Pilot setup
A 14-day trial on real traffic. Your team uses the system and we measure results together.
Full migration
Number porting, data migration and training. We go live without disrupting your business hours.
For every business with phones and customers
Frequently asked questions
What does Nitelix do?
Nitelix is an Istanbul-based technology company that provides businesses with cloud PBX (IP PBX), WhatsApp Business omnichannel communication, HelpLine help desk/ticketing software, server rental and hosting, and custom software development — all from a single provider.
What is a cloud PBX and how is it different from a traditional PBX?
A cloud PBX is a phone system delivered over the internet instead of on-premise hardware. There is no box, cabling or maintenance cost; extensions work the same in the office, at home or on mobile, and IVR, queues and call recording are managed from a web panel.
Can I keep my existing phone number?
Yes. You can port your existing landline and 0850 numbers to Nitelix cloud PBX or get new numbers. The migration is scheduled so your working hours are not affected.
How long does setup take?
Standard cloud PBX setups are completed quickly; timing depends on the number of extensions, devices and the carrier's number porting process. For enterprise projects we start with a 14-day pilot before full migration.
Where is my data stored? Is it GDPR/KVKK compliant?
PBX data, call recordings and customer data are kept in data centers in Turkey. Role-based access, number masking, audit logs and encrypted transport provide a KVKK/GDPR-ready infrastructure.
How do I get a free demo?
Fill in the quote form or call +90 216 326 01 01. We will schedule a 30-minute live demo tailored to your business.
Simplify your communication today
See your PBX, WhatsApp line and support processes on one screen in a free 30-minute demo.